Shipping Policy

Thank you for shopping with UCAR1 LTD. We are committed to providing reliable delivery and complete customer satisfaction, backed by our 100% Free Shipping and 30-Day Return & Money-Back Guarantee.

1. Free Shipping & Delivery Estimates

We offer Free Standard Shipping on all orders with no minimum purchase required.

Shipping Option	Destination	Estimated Delivery Time	Shipping Cost
Standard Free Shipping	United States (Domestic)	3–7 business days	FREE ($0.00)
Standard Free Shipping	International	7–15 business days	FREE ($0.00)
Expedited Delivery	United States	2–3 business days	FREE ($0.00)

All delivery times are estimates. Occasional delays may occur due to high volume, adverse weather, or customs clearance.

2. Order Processing Time

• All orders are processed and packed within 1–3 business days (Monday through Friday, excluding weekends and major holidays).

• Orders placed over the weekend will begin processing the next business day.

3. 30-Day Money-Back Guarantee & Returns

We want you to shop with total peace of mind:

• You have 30 days from the date of delivery to request a full refund or return.

• Items must be returned in their original condition, unworn, unused, with tags attached, and in original packaging.

• To initiate a return, email us at info@ucar1ltd.com.

• All US returns are sent directly to our dedicated warehouse:

  Return Center: 28408 SWEETGUM RD STE C1, MAGNOLIA, TX 77354-7111, United States.

4. Shipment Tracking

• You will receive a Shipping Confirmation Email containing your tracking number as soon as your order leaves our facility.

• Tracking updates typically appear within 24–48 hours of dispatch.

5. Customs, Taxes & Duties

• For international deliveries, any local import duties, taxes, or clearance fees imposed by the destination country are the responsibility of the customer.

6. Damaged or Lost Shipments

• Damaged Goods: If your item arrives damaged, please email us within 48 hours at info@ucar1ltd.com with clear photos of the packaging and item for a prompt replacement or full refund.

• Missing Packages: If your package is marked as delivered but not received, please check your surroundings and contact us immediately so we can assist.

7. Customer Support & Business Information

• Company Name: UCAR1 LTD

• Email: info@ucar1ltd.com

• Phone: +44 7308312263

• Fulfillment & Return Center (USA): 28408 SWEETGUM RD STE C1, MAGNOLIA, TX 77354-7111, United States

• Registered Corporate Office (UK): 71-75 West Street, Shelton Street, London, WC2H 9JQ, United Kingdom